Refund policy
Our Products
At De Maarten Leather, we craft merchandise of the highest caliber. Every product in our collection has undergone extensive research and testing to ensure it meets our standards of reliability and longevity — built to last for generations.
Leather is a natural material that is both durable and flexible. Each hide carries its own unique characteristics: subtle scars, natural creases, a distinct smell that fades with time, and slight variations in color. These are not defects — they are proof of authenticity. Any manufacturing defects refer exclusively to hardware components such as rivets, locks, zippers, or other metal pieces.
Returns & Exchanges
We are committed to your satisfaction. If for any reason you are not fully satisfied with your De Maarten Leather purchase, we offer a straightforward return and exchange process.
We accept returns within 30 days of the date you received your item. To be eligible, the item must meet the following conditions:
- Returned in its original packaging
- In the same condition as received — unused and undamaged
- Accompanied by the original proof of purchase
Items that show signs of use, wear, or damage will not be accepted for return. To initiate a return or exchange, please contact us at sales@demaartenleather.com and we will guide you through the process.