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Top commuter backpacks will include dedicated organization pockets, chest straps to help balance weight, a dedicated (and ideally padded) laptop sleeve, cushioned adjustable shoulder straps, and they’ll be made with some kind of water-resistant material.
The size of your commuter backpack should land somewhere between 9 to 30 liters. You’ll be wearing it nearly every day, so you want to avoid big, bulky bags, particularly if you’re traveling during rush hour on public transportation or need freedom of movement while biking.